Fraud

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20-06-2025 01:20 PM
I've just realised that EE is not concerned about being linked to a fraudulent website....if they were they would have proper customer services and you might actually get to speak to someone....

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19-06-2025 07:21 PM
EE should distance themselves from ontopup because in my opinion they are acting in fraudulent manner by setting up monthly payments without peoples knowledge and authorisation.
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20-06-2025 01:23 PM
…if you say so…
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20-06-2025 01:24 PM
@Profile closed You can speak with customer support. Just listen to the options given.
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20-06-2025 01:25 PM
What website?
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

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20-06-2025 01:27 PM
Far as I can tell there's no option to report fraud..

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20-06-2025 01:29 PM
I've never managed to speak anyone recently???

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20-06-2025 01:32 PM
Come on.....they haven't even got an email address you can use....

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20-06-2025 01:34 PM
Ontopup
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20-06-2025 01:34 PM
EE are not going to have a full customer facing department dedicated to dealing with scam websites. Call customer service on 150 and whoever you speak with will take details and likely report it internally. Still not sure what you mean about being associated with scam websites but still
