Have been moved from BT when removed landline and was told I had to have new contract ( even though still 12 months to run) moved to EE ( not happy!) I had BT Protect which was included in BT Broadband package . I wanted to continue this but it looks as if EE Security is a paid for extra? I ( finally) got to speak to someone at EE who told me BT Protect still valid and free of charge but as I have new device and want that covered I should go to 'manage' on Account settings and add. No reference in this tab at all to achieving this, still confused after three phone calls. Can anyone who has had a similar situation help please? Thank you
