The EE Community

Data usage in the USA

HiI wonder if anyone can help. We have unlimited data. In May we went to New York. I have a Dual Sim with and EE is my work number. I switched off the EE sim installed and e-sim. I am sure data was used on that e-sim. My daughter also went and instal...

Leaving EE broadband

Hello,My EE broadband contracts last day is tomorrow (23rd July), I'm on old broadband deal getting there 144mbps fttc service. If I stay with them on the current speed the cost will go from £34 to £44 with a deal or £47 without but will go up again ...

Contract

EE WIFI control setup password problem

After Broadband changed from BT to EE, I tried to setup the WIFI control on the EE app but not successful. It always said my password is not correct and need me to check the password of back of the router. I rechecked many time and I sure I typed it ...

Apply to have a mobile phone mast installed

Hi,  Wanting to find out how a small business would go about appyling to have a phone mast installed on private land?   

EE TV Regularly Freezing with ASUS DSL-AX82U Router

Hi, I am using an EE TV box connected using broadband via WiFi. My TV reception on any channel I am viewing regularly ceases/freezes every 4 minutes 20 seconds and I receive an error message on screen (IPC6023) stating there's a problem with my broad...

How to check if my order was cancelled and get refunded?

Hi there, I’ve bought a PAYG sim (also transferring the number)on EE website at the end of June, but I found I typed the wrong  address and called the CS team next day. The CS suggested that I could cancel the order, and I agreed. Till now I haven’t ...

Girls football sponsorship

HiI help run a local girls grassroots football team and we are trying to raise sponsorship for new kit,  equipment and to attract new players.Do EE offer any sponsorship support to grassroots football teams?Thanks