Community Activity

I can not access internet using mobile data while abroad.

Having ran out of data, I moved to unlimited data. For some reason or another, I have no access to the data (text and phone calls all work, and I have full connection and hotel WiFi services ). I have spent at least 4 hrs yesterday trying to resolve ...

Mart45 by Explorer
  • 21 Views
  • 3 replies
  • 1 Helpful

Not receiving text messages

I haven’t received a single text message since April 26th. I only realized this when I needed a verification code sent to my mobile and did not receive the text message. I think there is a problem with my account.

Carrie50 by Investigator
  • 24 Views
  • 6 replies
  • 0 Helpful

Add ons

I am paying every mth for Netflix add on (it shows in my bill that it's being paid so how come netflix have just out my subscription on hold saying my subscription is no longer being paid through EE? 

How do i no if i was accepted

I placed a order for the 16pro max earlier on they took a upfront costWon't let me track it on the website Don't no if I got accepted or I didn't If I didn't will I get the money back or ?I also received the xko number Can someone help

Oxford mobile signal

I live in the Oxford area and have absolutely no signal when in the house and nothing when outside until im at the city centre I only live a 10 minute bus journey away can anyone please explain 

Osborne3 by Explorer
  • 12 Views
  • 2 replies
  • 1 Helpful

Lied to by EE to sign me up to BB & TV

Hi - reaching out to try and find a resolution to current situation with EE.When taking out a new phone line with EE online team (3rd on account), I was asked by the agent about my tv and broadband package, to which I told them I was in a current con...

Resolved! Help with understanding services moving from BT to EE please?

Hi all.Fairly new the EE community, used to be over there in the BT forums alot, took the opportunity to migrate to EE last night as the pricing was favourable, did it all online. Also DarrenDev said over on the BT forums that UltraBoost would only b...

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Samsung Galaxy Z Fold 7 - Ordered but not delivered

Ordered my Fold 7 1tb on the 18th and have received an 10 digit tracking number and looked for it and it has been saying since then the phone will be dispatched in 24 hrs but its been over 120hrs and still nothings changed - tried calling EE but they...

New Phone hasnt arrived

Im a new customer withh EE and I brought the new nothing 3 phone it was meant to arrive on the 21st July and it still hasn't arrived I called up the team and they said they would send another email but it hasn't come through i was wondering if anyon...