Community Activity

Technical support

Hi  I am EE current customer  and unfortunately after I was left without home broadband  realized that  in my house there is no EE mobile signal and also a mobile  data so slow.   I would like ask an advice on how to improve and sort  it issues.  I t...

NatSid76 by Explorer
  • 40 Views
  • 5 replies
  • 2 Helpful

Resolved! Adding my partner as account manager to EE Broadband

We are originally BT customers and switched over to EE for our broadband via BT (if that makes sense). Although the account was always in my husband's name I manage it and BT always put me as a named person on the account. Since switching to EE they ...

Salc1 by Explorer
  • 4687 Views
  • 18 replies
  • 2 Helpful

Contacting EE via we chat

Today 23 August 2024 I am trying again to contact via their chat to ask a question about one of my contracts. I have been waiting for six minutes so far, the other day I hung on for two hours and nobody picked up my message after it said they were co...

Angry2 by Explorer
  • 6424 Views
  • 14 replies
  • 1 Helpful

EE Gamecard

Hello, Recently purchased a Switch 2 bundle which was supposed to include a £50 EE GameCard but it's been nearly a week and still not received.I can see that alot of people are having this issue. I'm not usually one for chasing things up but how hard...

Microphone problem samsung A12

Hi, my A12 seems to have a microphone problem incoming and outgoing calls I can hear the other person but they can't hear me. I've tried updating, resetting, voice memos are blank so I'm pretty sure it's my microphone. My question is I can get hold o...

Troubleshooting

I'm having troubleshooting issues with my EE smart hub and I can't  contact them. Is it only me or it is everywhere .? Thank you. 

Thandie by Visitor
  • 9 Views
  • 1 replies
  • 0 Helpful

Ee

Been a customer for over 20 year with e e.. Been trying to contact them now for the last 4 days but system down!! Not good enough as needed a form of contacting them urgently so have cancelled my d d for broadband which is appealing on my phones and ...

EE text message stating change in plan

I received a text message from EE stating that my mobile sim plan is changing on the 29th of July and will they will be charging me £16/month.I am currently paying £11/month on a monthly rolling contract. I have tried to call 150 but it has stopped w...