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Community Activity
Resolved! Speedtest via app
Hi folks, just received my new smart hub plus. Although my broadband is working, I cannot run a speed test via the ee app. Is there a problem that anyone knows about? Thanks.
moblie broad band
How do i cancel my moblie broad band as i dont use it anymore
Waiting delivery
Hi,I ordered my upgrade to be delivered to store and have no updates regarding when it’s being delivered. The only order number I have is: xko298679733
Change address for delivery
Hello all, I’d like to place an order but have it delivered to my work address rather than home. How can I do this? I only see options to change my home and billing address, not delivery. Thank you!
Split Wi-Fi bands
I need to be able to split my Wi-Fi bands. I have a BT router but have switched to EE. I have the attached message on my TV so need to be able to split the bands and rename them so I can connect relevant devices to the correct band.
1.6 gbps broadband and EETV
Hi I can't believe EE are ignoring customers who want to get EETV and are already paying a premium price for their 1.6 gbps broadband. I have Sky Stream and its rubbish and would move to EETV if I had the choice - I am being penalised for wanting the...
Resolved! 1.6 Gbps with TV - When will it be available?
I have seen the question / query on here already but was wondering if there is any update to when EE will offer their 1.6 Gbps with TV. I have read an article that the delay for EE might be because they have a new WiFi 7 router coming and this might...
Change incorrect phone number
Despite following all the information to change my incorrect mobile number on the site, nothing changes. Have even spoken to a human who talked me through it but nothing changed as he promised.
Orange Pension Scheme
Hi I worked for Orange from Dec 2002 to Nov 2004. I want to find out if I had any pension benefits during this period. Could someone please advise who to contact to make these enquiries?
EE Perk Account Deactivated
Hi, my EE Perks Account has been deactivated as says the following message "Your account has been deactivated as your registration was not completed within the allowed time frame"I have tried a password reset but it still says deactivated. Thanks for...
