14-11-2024 07:06 PM
Hi folks, just received my new smart hub plus. Although my broadband is working, I cannot run a speed test via the ee app. Is there a problem that anyone knows about? Thanks.
Solved! See the answer below or view the solution in context.
14-11-2024 09:18 PM
@Thos : Try this speedtest instead.
Try a wired speedtest, preferably using an Ethernet cable, here http://www.thinkbroadband.com/speedtest.html . Click on the "Results Page" button at the bottom of the graph you first see and then copy to here just the "Link to this result:" link that you see below the next main graph.
14-11-2024 09:18 PM
@Thos : Try this speedtest instead.
Try a wired speedtest, preferably using an Ethernet cable, here http://www.thinkbroadband.com/speedtest.html . Click on the "Results Page" button at the bottom of the graph you first see and then copy to here just the "Link to this result:" link that you see below the next main graph.
14-11-2024 09:33 PM - edited 14-11-2024 10:11 PM
@Thos Appears to be working ok!
15-11-2024 04:38 PM
Yes, I have the same problem. "Speed test failed"
15-11-2024 05:56 PM
Thanks to everyone who took the time to post a reply. 😀
18-11-2024 04:36 PM
It is working now folks 😀