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EE high ping and jitter on Cloudflare?

ILikeCoffee
Investigator
Investigator

Hi all, I just wanted to check if this is normal.

So my set up is EE FTTP 900Mbs > ONT > Cat6 > EE Smart Hub Pro > Cat6 > PC

Sites like speedtest.net constantly shows 3-4ms to London servers and my full speed but Cloudflare speed test shows quite high latency and jitter, is this the same for anyone else, just wondering if this is related to EE network or the hub I'm using. Are there anymore tests I can do to find out?

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5 REPLIES 5
JimM11
Community Hero
Community Hero

@ILikeCoffee Not really, do you not trust the speedtest.net server's then, although there are many different speed test's out there EE only go with the app which is based on fast.com!

XRaySpeX
EE Community Star
EE Community Star

Yes, I am not impressed by Cloudflare:CloudFlare Speed TestCloudFlare Speed Test

 compared with ThinkBroadBand:ThinkBroadBand Speed TestThinkBroadBand Speed Test

& Speedtext.net:Speedtest.Net Speed TestSpeedtest.Net Speed Test

& to get back to basics, ping bbc.co.uk :

Pinging bbc.co.uk [151.101.64.81] with 32 bytes of data:
Reply from 151.101.64.81: bytes=32 time=4ms TTL=58
Reply from 151.101.64.81: bytes=32 time=5ms TTL=58
Reply from 151.101.64.81: bytes=32 time=5ms TTL=58
Reply from 151.101.64.81: bytes=32 time=5ms TTL=58

Ping statistics for 151.101.64.81:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 4ms, Maximum = 5ms, Average = 4ms


If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Hm bit surpised Cloudflare is under performing, people are normally saying how good they are for stuff like DNS (1.1.1.1)

ThinkBroadband, Speedtest.net and CMD BBC ping results:

chrome_pX3eLXNYIw.pngchrome_25gdri8ZiM.png

chrome_XQSsym5z65.png

Pinging bbc.co.uk [2a04:4e42:600::81] with 32 bytes of data:
Reply from 2a04:4e42:600::81: time=2ms
Reply from 2a04:4e42:600::81: time=2ms
Reply from 2a04:4e42:600::81: time=3ms
Reply from 2a04:4e42:600::81: time=2ms

Ping statistics for 2a04:4e42:600::81:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 2ms, Maximum = 3ms, Average = 2ms

Cloudflare may very well be a well thought of DNS provider but their speedtest, while complicated, seems to be lacking.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

@ILikeCoffee Nothing wrong with the Fibrenest server anyway.

https://www.speedtest.net/result/18972543367

Cloudflare is reasonable just now.

Cloudflare just before 5pmCloudflare just before 5pm

 

Think linked.

https://www.thinkbroadband.com/speedtest/1773853543281750455