The EE Community

Oxford mobile signal

I live in the Oxford area and have absolutely no signal when in the house and nothing when outside until im at the city centre I only live a 10 minute bus journey away can anyone please explain 

Roaming In US, Paid for Roaming Pass, but cannot get connection

Hi, I have been in the US for 2 weeks and paid for 2 lots of 7-Day Roaming Pass for £25 each. I have been to the US many times before with this phone (Samsung Galaxy), but under the previous Roaming service.The 7-Day Roaming Pass seemed to work okay ...

Add ons

I am paying every mth for Netflix add on (it shows in my bill that it's being paid so how come netflix have just out my subscription on hold saying my subscription is no longer being paid through EE? 

Why has my phone been restricted when I haven't even had it a week

I haven't used the phone for anything we have only had it since Sunday so why has my calls and messages been restricted my mom is currently in the hospital and this is the only way I can get hold of her but now I can't  as you have done this to my ph...

Transfer from BT

I was transferred automatically from BT to EE for broadband.  I was a fairly new customer to BT and was paying 29.99 per month. BT informed me my bill would remain the same however I have been charged monthly £32.99. 

Leaving EE broadband

Hello,My EE broadband contracts last day is tomorrow (23rd July), I'm on old broadband deal getting there 144mbps fttc service. If I stay with them on the current speed the cost will go from £34 to £44 with a deal or £47 without but will go up again ...

EE WIFI control setup password problem

After Broadband changed from BT to EE, I tried to setup the WIFI control on the EE app but not successful. It always said my password is not correct and need me to check the password of back of the router. I rechecked many time and I sure I typed it ...

I have three simcrard number i need to move ee number

TNT sports recordings/schedule

Any known issues with TNT sports channels on the box pro? Had multiple failed recordings since Saturday & when checking live channels the info is often showing the previous program still being on instead of whats actually on meaning recordings are no...