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track a delivery
I placed an order for pixel 9 pro xl on the 4th recd confirmation and heard nothing since then. tried a few no to contact someone about the order and have found no options to spk to someone
Cannot make calls after network update
Hi, I have two separate phones on EE, but on different accounts (one is my own, one is my employer's). I received network updates OTA recently, but I've now found that I cannot make outgoing calls on either phone (there's just silence when I try to c...
EE One £20 discount
I bought the Full Fibre Gigabit Essentials 900mbps (the one that is currently £40.99) broadband on 6th June 2025. I then upgraded my iPhone 11 to a 16 Plus on Flex Pay with the "unlimited full works for iPhone" plan. I was under the impression that I...
I am currently on 5GB data, I do not use that much
I am not able to use even 5GB because there is no signal where I live and so I use WiFi calling and WiFi data. My contract is coming to an end and I am being forced to choose a contract with more data.This is a 30% increase.I am not happy - I do not ...
Recieving Texts
So, i have a personal number which i switched on roaming for when we got to France but forgot to switch on roaming for my 2nd number. 2 sims in 1 phone, I've just switched roaming on for the 2nd number but no texts have come through, is this because ...
Resolved! TNT sports recordings/schedule
Any known issues with TNT sports channels on the box pro? Had multiple failed recordings since Saturday & when checking live channels the info is often showing the previous program still being on instead of whats actually on meaning recordings are no...
Urgent: Unresolved EE ID Linking Issue After Multiple Attempts and Store Visit
I can log into the EE app without any problem, but my account information — such as billing details, payment history, and usage — is not visible.The system shows that my device/service is not linked to my EE ID, even though I have already completed a...
Customer Services Password
Today I called the EE customer hotline about network lost problem in my home areas. Because EE lost network, I could only manage to reach out to EE with a phone subscribed to another mobile service provider. The EE agent kept asking me for a customer...
Very bad customer service
Two weeks ago i made complaint and was told yes it will be looked in today I get a text to return equipment so I rang up and was told the person how is dealing with my case will be in after 4pm today and I will email as a matter of urgency surpri...
False information
I done an upgrade for the Samsung fold 7 256 in blue on Sunday, been told it should be arriving next day, didn’t come. Tuesday didn’t come so they said cancel order and re order it again and it will come next day. Nothing come again. Telling me to wa...
