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Community Activity
Sent returns kit back but not arrived
I moved to EE from sky back in January after a massive price hike... I ordered a pro box, a mini box and a router hub. Only the hub and 1 mini box arrived. So I called them up and the woman told me there was a problem with the pro boxes so I would ha...
Roaming in EU data rate
I'd like to feed back my experience roaming in Dusseldorf, Gernamy for five days. The automatically selected partner was Vodaphone but it only offered E data rate in spite of turning on and off, rebooting etc.. When I turned off auto selection I wa...
Resolved! Lack of signal and failure to display mobile bill information in the EE mobile a
Hello, I’ve been with EE for a few months on an unlimited calls, data, and texts plan. However, at my home, there’s no signal, so I’m paying monthly fees for nothing. I have neither internet nor a proper signal for calls. Please improve the signal at...
Resolved! Live Chat
How do i access live chat please?
Payment system won’t work
I can’t pay my bill, I have tried numerous times, spoke to various people on the phone but it keeps saying something went wrong, my bank informs me nothing is wrong with my card but EE says it isn’t a problem at their end, I can use my card anywhere ...
Closed account
says my accounts be closed for about 4 months now,, i had the contract for a while and cant see my data and calls on the app obvs and cant see when my contract ends or anything but still getting charged
Resolved! EE calls that hang up
what is it with the phone number 01438 989231 claiming to be EE and then hanging up as soon as they introduce themselves. ive had 2 today and a few others over the last week
Can’t connect to London Underground WiFi
Hi, I'm a contracted EE Customer and was able to connect to London Underground WiFi a few days ago, but now I am unable to & it asks me for username & password which doesn't work
Resolved! Now tv on eetv
Hi all, My services went live this morning, I have had no issue logging into netflix, however cannot log into discovery tv or now tv plus none of the channels on channel guide work, I have full fibre 74 essentials with now entertainment bundle Inc. D...
Sound bar problems
I have eetv pro box with a 4k panasonic tv snd goodmans compact soundbar 30w.I get great sound from the red/yellow coaxial cables sound bar - dvd player. Which is hdmi connected to tvNot able to get sound on hdmi setting one end is in the eARC on tv ...
