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16-04-2025 09:07 AM
says my accounts be closed for about 4 months now,, i had the contract for a while and cant see my data and calls on the app obvs and cant see when my contract ends or anything but still getting charged
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17-04-2025 08:48 AM
Morning @Marshall12
Thanks for coming back to us.
If you're unable to access your EE account, please call us on 150. The team will get everything checked at our end and help you get the account sorted 🙂
Let me know how you get on.
Leanne.
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16-04-2025 11:33 AM
Hi @Marshall12,
Welcome to the Community!
I'm sorry to hear about the trouble you're having with your online account, and I'd love to help. Has this always been the case, or have you been able to view these details in the past without any issues?
Rach
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17-04-2025 02:15 AM
Marshall
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17-04-2025 08:48 AM
Morning @Marshall12
Thanks for coming back to us.
If you're unable to access your EE account, please call us on 150. The team will get everything checked at our end and help you get the account sorted 🙂
Let me know how you get on.
Leanne.
