Community Activity
Old SIM deleted - cant access new esim
Hi there,I was having issues with my SIM. EE guide went through various trouble shooting, including having me delete my old esim.I was told that a new esim would be ready to download today, which it is.However, when I try to access it, a code is bein...
Upgrade
I've chosen a new phone but clicked wrong colour how can I amend this
Resolved! Mis- sold a tablet when upgrading, told it was free
Told the tablet was free but I think reading I could have got reduced plan. The staff at E were whispering, “ is that your third to day, pointing at tablet” . Before that they tried to sell me a sim. They to,d me these were the only ways to lower ...
Resolved! new broadband connection
Hi,Joined EE. I have Airband internet at the moment but will change over to EE in a few days.The EE router has been delivered.The Airband connection comes in through the outside wall into an Airband box.I don't have a landline, but there is a box in ...
Verifying my account with no signal
Hi there, I can’t verify my account as I have no network coverage as my SIM is busted and I only have access to Wi-Fi
Primary and Secondary On same number
Hey, I recently upgraded my phone. I received a new sim, however it is the same number as my old phone. I switched devices today, however it is showing a primary line and a secondary line. One looks like it is for Wi-Fi (no service) and the other sho...
75 inch android smart tv
I'm a EE & BT customer could you please help me with trying to get a 6m75" android smart tv
Award winning ?
Been having a look around .3rd of May 2025 what awards do EE actually have? Not the passed ones upto Date Awards.I have seen next awards will be handed out this year September .suggestion.RootmetricsOoklaSift Davi’s IncLikewizeSoftbank GroupHave a w...
Extra recordable box
Recently moved from BT TV to EETV..Initially l have been clearly told that will get 2 recordable pro tv box but received 1 recordable 1 mini box. Repeatedly talk to the customer service department and each time have been given different information i...
HOME PHONE (LANDLINE)
When i log onto my pc home page the "Home Phone" option has disappeared and has been replaced by "Subscriptions". I used to be able to use this option to block unwanted calls to my landline. I can still access the home phone option on my mobile phone...