All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
Hello. I just called the electronics customer service to request a receipt for headphones I purchased outright via your website. They told me you do not provide and proof of purchase be it receipts or invoices which I find a huge breach of consumer r...
My two-year mobile/SIM contract ended earlier this month, but next month I'm due to pay the same amount. Should the bill not be lower now that the handset is paid off?I can provide more details if necessary. Thanks.
Also having the same issue and no idea why. Applied online and heard nothing for a week, contacted EE to be told it had been declined on credit. Attempted to sign up again over the phone but declined a second time. Credit score is excellent. No mis...
Whenever i try to change billing or postal address it doesn't go through and gives me the above error. i tried from app, web, and different browsers and never work
I'm partway through a Flex Pay Agreement on S24 Ultra. Can I upgrade to the S25 Ultra and trade-in the S24?
Hi i would like to know the easiest way to cancel my mobile phone account be nice to do it without phone call as I suffer from sver anxiety attacks I'm a pensioner and just cant afford it anymore any help
My latest bill included something unexpected:Add-ons: Weekend calls to UK Landlines £2.80As far as I am aware, I have never agreed to buying this additional "add on" - it makes no sense to me... I can't remember the last time I used my landline to ma...
Hi everyone, I’m posting this as my 79yo mother has received a threatening letter saying she owes £91 for an eSIM she was sold over the phone for a data plan. Vodafone is my mothers provider as she lives in a remote area and this is the only mobile s...
Hi, I need to get my VAT receipts (July to September 2024) because that is for my company to claim back. The company paid the bills. Looking forward to hearing from you. Katie
