All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
Does anyone know how I can get customer services to ring me. I can't get online and I can't ring out
Just moved to EE as an Openreach employee and used my 50% discount, all good. Now I want to take out a second contract and phone on the same account for my wife so we can share data but it tells me I'm not eligible. Can you confirm if there is a cert...
Hi I would like to know how much my bill going to be from next month? And what date U charging me?
First I got this my number finish …1300try again and I got this not happy with result did I did try again still with issue liking.any idea to resolve the problem?
Hi..When I originally got my device and plan it was separate payments which is fair enough.The plan payment was on a 24month contract and was all paid up as of March 2024 but I have still been paying £35.80 for it every month. My device payment was s...
In June, someone has fraudulently taken 3 mobile phone contracts in my husband’s name at the EE store in Woking.This only came to light when he received his July bill and it was referred to EE’s fraud team.The fraud team have basically said that frau...
I pay my bill regularly. I accidentally lost my phone two months ago I explained my incident to everyone and EE called me a fraud. I have a policy on my phone which says I can use it four times in 12 months. And some guy who spoke to me last time wa...
Hi all,My 24 month contract comes to an end in September 2025 but I am now eligible to upgrade anytime and swap/trade in my current device. I've been looking at the Samsung S25 Ultra on an Essentials Plus package but it only gives the total amount, t...
I am a BT broadband user with Digital Voice and Full Fibre Broadband. My mobile contract is with EE. BT appears to be urging me to move to EE broadband. Why?
