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Live Chat

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CPNE35
Visitor

‎04-09-2024 10:29 AM

How do i access live chat please?

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1 SOLUTION

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XRaySpeX
EE Community Star
EE Community Star

‎04-09-2024 04:00 PM

If you are on contract, Live Chat will be found under the Help section of the MyEE app.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

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XRaySpeX
EE Community Star
EE Community Star

‎04-09-2024 04:00 PM

If you are on contract, Live Chat will be found under the Help section of the MyEE app.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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Michael_D
EE Community Support Team

‎04-09-2024 05:23 PM

Hi @CPNE35. 

Welcome to the community.

Our chat service is available in the EE app. Once logged in, just head to Help then Message Us to start a new conversation. 

Michael

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HollowayRoad
Established Contributor
Established Contributor
In response to XRaySpeX

‎04-11-2024 05:22 PM

Is this only for pay

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HollowayRoad
Established Contributor
Established Contributor
In response to HollowayRoad

‎04-11-2024 05:23 PM

monthly customers?

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HollowayRoad
Established Contributor
Established Contributor
In response to Michael_D

‎04-11-2024 05:24 PM

Is it for payg customers also?

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XRaySpeX
EE Community Star
EE Community Star
In response to HollowayRoad

‎04-11-2024 08:58 PM

@HollowayRoad : Live Chat is only available to those on pay monthly mobile contracts, not PAYG.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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Tony272
Visitor

‎11-11-2024 10:58 AM

Hi

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Chris_S
EE Community Support Team
In response to Tony272

‎11-11-2024 12:17 PM

Hi @Tony272 Are you trying to access our live chat?

Chris S

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Ja169
Visitor

‎13-12-2024 10:34 AM

Same question 

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