Community Activity

Resolved! Itemised Billing

I don't have itemised billing, but is it possible to ask EE for all my call and text data since I took out my contract 12 months ago?

I need help

Not working I try get data but say error message wait teach

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jenny_79 by Established Contributor
  • 35 Views
  • 3 replies
  • 0 Helpful

Resolved! July Hold Music

Hey! Any idea what your hold music is for your sales team? Had a really good bop taking a contract out earlier but can’t find the track ahah

EthanS11 by Visitor
  • 103 Views
  • 2 replies
  • 3 Helpful

Cancellation

Hi, does anyone know if I can cancel my plan but then carry on just paying for my device?  So I can move elsewhere. 

LGS10 by Visitor
  • 4 Views
  • 0 replies
  • 0 Helpful

You are a robot

So im trying to sign up to mobile as I've had broadband for a while now. However when I try to check out it just keeps saying you are a robot.....Now its saying we are making changes to the site. Does anyone know why its like this ive been trying for...

Diggydeep by Investigator
  • 25 Views
  • 1 replies
  • 0 Helpful

Termination Charge Scam

I recently switched from Lit Fibre to EE and unfortunately have had some unexpected issues when dealing with EE regarding their promise of paying early termination charges from a previous provider.Initially I went on to the EE website to enquire abou...

Dave4813 by Investigator
  • 559 Views
  • 27 replies
  • 8 Helpful

Call usage

Before I was moved to EE from BT I was able to view all my lanline calls made. Since moving to EE I do not seem to have this facility for the digital phone so have no idea if the call plan I have is value for money. Is there any way I can view the ca...

Don1949 by Visitor
  • 4 Views
  • 0 replies
  • 0 Helpful

Mobile data

I’ve paid my bills on my phone and my data is still not working any one no why it’s not connecting 

Friel by Visitor
  • 32 Views
  • 2 replies
  • 1 Helpful

Smasung s24 faulty

Hi I had 3 replacement Samsung s24 and had screen issues with everyone, has anyone had issues this phone won't take my fingerprint.  FIRST one speaker went,  lines on screen and third one phone won't pic up my finger print   I had to pay 100 quid thr...

New sim not activating

New sim fitted to mobile. Logged into account online through pc. Entered mobile ,received  code, inserted code, entered serial number and pressed activate. Received message there is a problem.