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Community Activity
Cannot receive passcode from EE via text to link my number
I successfully registered on auth.ee.co.uk with my email, then head over to Link products > add a device > Add EE mobile or SIM > enter my number and press Send Passcode, the interface says 'We’ve sent a passcode to: 0749xxxxxxx' (my number) however ...
Resolved! Change address
Resolved! My EE tv has suddenly become Youview, and won’t load tv channels
Hi my ee box seems to have updated itself and now says it’s YOUVIEW. My recorded channels are still there, but it won’t show me the normal tv channels. Any ideas? X
Dropout of wired device during the day
Hi,We have full fibre to the house with wired devices and wireless. Our main computer is an I Mac and is wired. We have several iPads a Mac mini and other devices including a solar panel inverter. All work until around 10.30 am when the wired iMac st...
Parental controls on TV
I have recently had the TV installed and am unable to turn off the pin requirements. Ive gone to home, settings, restrict and turned everything off. However i'm watching Gavin & stacey and its asking for a pin every time the adverts finish. Any adv...
connection Issues Gallaxy A12
When I make or receive a phone call on my Samsung Gallaxy A12 no one can hear me. How do I fix this please? The volume is turned right up.
Resolved! Cannot change inclusive extra
I'd like to change my inclusive extra from Apple Music to Xbox GPU but all the other inclusive extra options are greyed out and cannot be selected. I've had Apple Music for nearly 60 days so should be able to change to another inclusive extra.Below m...
Message us??
Hi, Has this option to contact EE this way been removed? I’ve tried on the app and on the website but still cannot get the message us button to appear. is there a way to email them instead? Thank you
Smart Wi Fi Pro
The light on my Smart WiFi Pro keeps changing to orange and I lose some of my connections. If I turn it off and on again it seems to pick up the signal. Certainly not what I thought I was paying for? Can anyone help please?
Help with Recruitment process and assessment
Hello, I recently applied for a job at EE and I went to check my applications 2 days later to the initial date and I noticed that it said “complete your assessments” however, I’ve been looking through my emails and through my profile and haven’t bee...
