Community Activity
Payment not taken
Hello, I don't want to stop my internet services. They sent me a letter with a bill for £70. It's in my account, why hasn't it been taken?
Resolved! I have no photo ID what other forms of ID will EE accept?
I have an appointment in store but need ID the person on the phone said they would accept other forms of ID but I forgot to ask what kind. Any help would be gratefully appreciated.
Apple desktop not connecting to Apple email
My Apple desktop iMac stopped connecting to Apple Email, on 22nd June.But my iPad and Laptop do connect.However, Apple have looked into this (extensively), and say it is a network issue, not an Apple Mail issue, as they found other problems with my c...
To set up a broadband but I can’t plug into master socket
I get a EE hub sent to my place now, and I found there is a master socket in my place. But I can't plug broadband into the master socket at home because the connector type doesn't match. What should I do?
Re: URGENT: EE Content Control: Whitelist our website domain
Hi @Steve_BT We are having the exact same issue!Our company AirPay (www.air-pay.co.uk) is also being blocked by your filters. We operate a payment solution for taxi journeys in the uk and soon europe to the largest fleets in the industry. We offer th...
Resolved! BT/EE TV - Manage Device problem
I have a 'Manage Devices' problem. With EE/BT TV web player, when I try to watch on my desktop, I get a message telling me I have reached my device limit. I go to device management and I can see that my desktop has used up all 4 devices when I've log...
Replacing to E-Sim - Only "Order Physical Sim" Button Shows Up
I was using my physical Sim on my IPhone 14 device.I decided to get an E-Sim, but the replacement page only shows up Order Physical Sim option.
No Internet!!
For three days now thre has been no data connection here at HS9 (Isle of Barra) I've been to all parts oof the island and whilst I can get a good mobile signal from all the masts there is no internet connection at any of them. Service and Coverage ...
EE RAN Misconfiguration
Hey everyone,I'm raising an issue affecting Exynos Samsung phones on EE's network when connected to Nokia RAN. The issue seems to be that certain bands are basically invisible to Exynos Samsung phones. I also have NSG logs to back this up.As default,...
Billing
Why can’t I view my bill. I receive texts and emails each month telling me I can now view my bill but I am unable to reach it until the money is taken . Anyone else have this issue on the app