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Community Activity
Messenger stuck on "Waiting to connect"
A14 with payg EE. messenger stuck with that message. Tried all resets (cache, phone, etc.) and phone works for emails. Cannot send or receive texts but worked OK yesterday.
Resolved! Returning kit
Hi there I've just received a bill of 85 pounds today saying ee haven't received their broadband kit when I sent it away months ago i even recieved a 85 pound cheque few months ago so I assumed it was fine and well clearly that's not the case I didn'...
Resolved! Issues with EE TV app
Hello,have the following issues with EE TV app sometimes find that when I send a recording to the box by the TV app the following message appears at the top of the app recording clash but there is no recording clash and this seems to happen more freq...
Worst experience ever and still not resolved
I’m counting the days until I can break all ties with EE/BT as I’ve had nothing but bother with my account. Lodged a complaint at the start of the year and I thought it was resolved but now find they’ve commenced a whole new 24 month broadband withou...
Tablet delivered with broken seal
Hello I have just agreed to a Broadband , TV and phone contract with EE.As part of the deal I was given a Samsung Galaxy Tablet.When the Tablet arrived the seal was broken and the box was torn.After a few phone calls I was given a link to contact E...
DNS
Dear EE Customer Support,I hope this message finds you well.I am a customer using an EE broadband router smart hub and I would like to request assistance with enabling manual DNS settings on my device.My goal is to use a third-party DNS filtering ser...
Answer Phone
How do I turn off the Answer phone on my new fiber broadband system?
NHS Perk
Hello, unable to log in to nhs perk account, when I try and re- register unable to as already set up account. Which is now deactivated as link wasn’t used in time. Please help.
Missed calls
My new iPhone 16 keeps sometimes keeps notifying me I have a missed call but it hasn’t rung - dnd silver mode etc isn’t on - sometime I don’t get text sound?
Resolved! TECHNOLOGY SECURITY IS WORSE THAN EVER
CAN SOMEONE TELL ME WHY ON MY PERSONAL EE ACCOUNT I HAVE JUST FOUND MY EX WIFES NAME AS A WELCOME ON THE COMMUNITY PAGE? MY FRUSTRATION IS BEYOND WORDS...
