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Review

Hi, my daughter had problems with her phone and our employee caller was Connor. He was fantastic, he had stellar communication and was very knowledgeable about the problem and sought ways to resolve it (something with the sim card and network). He ma...

Morjos by • Visitor
  • 18 Views
  • 1 replies
  • 0 Helpful

No Service / Emergency Calls

I ordered a new SIM card 2 days ago. I woke up this morning to find I had no service and was unable to make any calls. The new SIM card has not yet arrived and I am unable to make any calls to enquire about this.

Resolved! Discovery plus error (-1102)

I have an EE contract with Discovery Plus. Everything was working fine, but recently this message has been appearing, even when I’m using mobile data only. Is there any solution or way to fix this?

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pinalopes by • Investigator
  • 480 Views
  • 9 replies
  • 6 Helpful

Resolved! Full Works Unlimited Sim Only

Find it very misleading to state "no charge Eu Roaming" and then find there's a 50gb FUP?Annoyingly, very nearly fell for this at £29 pcm, which is very good value. But, not as inferred in the advertising banner.

How to reactivate

I’ve put my eSIM into a new phone as my iphone14 isn’t working the screen not working so how do I reactivate the eSIM to another phone

Resolved! Activating Netflix

Trying to activate Netflix which should be included in my TV package, I didn’t receive any activation email when I took the contract and I’m going around in circles, can someone help?had to pay to keep Netflix active which I shouldn’t of had to do!

Big_DC by • Visitor
  • 4158 Views
  • 34 replies
  • 5 Helpful

No Internet Connection on my OPPO

Hi.I am unable to send or receive emails and i have no internet connection on my mobile.I have restarted, did the airplane mood toggle thing, reset the network setting but still not workingCan anyone advise?

Roaming issues

EE had glitch with roaming in June but they don’t seem too proactive in advising customers.. when I realised I called and was advised to continue and would likely sort out before back.. it didn’t then advised it would be sorted before bill and not to...

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