The EE Community

Tablet delivered with broken seal

Hello I have just agreed to a Broadband , TV and phone contract with EE.As part of the deal I was given a  Samsung Galaxy Tablet.When the Tablet arrived the seal was broken and the box was torn.After a few phone calls  I was given a link to contact E...

Cannot speak to anyone

What is going on? I urgently need to speak to someone and I am massively frustrated. I am convinced I have been hung up on when being connected. This has happened 3 times in the last hour. I would give up only this is an urgent matter. Now the record...

Ee and sky q wifi booster issue

Hi after months of backwards and forwards with sky and replacement sky q boxes.Hi everyone, i think i have finally got to the bottom of my issue.My setup was the new ee hub and 3 ee wifi boosters. Sky q main box hard wired, x3 mini boxes, one of whic...

Unfortunately we’re unable to complete your order online right now.

Hello,I've tried to upgrade my phone twice now and can't complete the order. First was in the shop- the final stage wouldn't go through as my address was entered twice somehow and told to try again in 30 days. I've now tried ordering online two month...

Order query

Apple desktop not connecting to Apple email

My Apple desktop iMac stopped connecting to Apple Email, on 22nd June.But my iPad and Laptop do connect.However, Apple have looked into this (extensively), and say it is a network issue, not an Apple Mail issue, as they found other problems with my c...

Canon TS9551Ca won't connect to EE Hub

I recently switched to EE Broadband and now I cannot connect my printer to the hubI've tried resetting the printerI've turned it off and onI've turned the WiFi off and onI've tried WPA2, WPA3-Personal, WPA3I've tried WPS connectI've tried using the C...

Smasung s24 faulty

Hi I had 3 replacement Samsung s24 and had screen issues with everyone, has anyone had issues this phone won't take my fingerprint.  FIRST one speaker went,  lines on screen and third one phone won't pic up my finger print   I had to pay 100 quid thr...