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Unfortunately we’re unable to complete your order online right now.

AH1212
Visitor

‎21-02-2025 12:57 PM

Hello,

I've tried to upgrade my phone twice now and can't complete the order. First was in the shop- the final stage wouldn't go through as my address was entered twice somehow and told to try again in 30 days. I've now tried ordering online two months later and I get the message 'Unfortunately we’re unable to complete your order online right now. You can try again in 30 day's time, or call us on the number below'. 

Any advice? 

Thanks

0 Helpful
1 REPLY 1
Northerner
EE Community Star
EE Community Star

‎21-02-2025 02:44 PM

Hi @AH1212 

I would suggest calling as the message says. 

There is no account access on these forums. 

Thanks 



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