Community Activity

Unable to make calls or contact 150

Hello, I have had a billing issue and my services has been cut off, I have tried calling 150 and 360 to resolve this but when I call the call just cuts off straight away, I have tried finding a live chat on the ee website but I cant find it, how do I...

spazmunk by Visitor
  • 2939 Views
  • 184 replies
  • 62 Helpful

I need a real conversation with someone please

My Contract ended in May 2025 but you are still charging me the same as before, I need to have a conversation with someone about what my options now are, I visited your Shop in Hastings this morning but was told they could not help me until I paid my...

Racist Engineer

I just a terrible experience with a racist disrespectful engineer who was rude by all means and even refused to help to have a look at my broadband issue. After waiting a month !!!!! And took a day off work waiting for the second time!!

Helppppppp

Hello EE Support, I’m in an urgent situation and need help immediately. Suddenly, my phone stopped working — it shows “SIM Not Supported” and I have completely lost network access. I am currently outside and had no way to contact anyone. I managed to...

Maaabyn by Visitor
  • 8 Views
  • 0 replies
  • 0 Helpful

How long is it going to take to fix the EE app and website

I have joined EE around a month ago. I’ve been using the service fine but I want to log into my account and check my bills and services etc. every single time I log in it says “it’s not you it’s us” “try again”, “page not loading”. This has been like...

Sam1585 by Investigator
  • 1305 Views
  • 17 replies
  • 2 Helpful

Galaxy Z fold 7

Do we know when these will be dispatched? I was under the impression today is release day and I ordered a 1tb one about 2 weeks ago. Not being impatient but need make sure I’m home to collect it.

Tatne111 by Investigator
  • 1 Views
  • 0 replies
  • 0 Helpful

Upgrade

I'm trying to upgrade my phone and pick a different contract but have found the whole process utterly frustrating. Last month, I finally chose a phone and new contract, only for the phone to inexplicably not be delivered at the allotted time (despite...

Resolved! Apple music extra

Right now my plan gives me the choice between Google one , TNT sports and Xbox Game pass None of them are particularly useful for me but I would be interested in the Apple Music sub The Apple music isn't included in my plan, do you think EE might giv...

DantheSwan by Valued Contributor
  • 383 Views
  • 6 replies
  • 3 Helpful

Meta Quest 3S Game Pass Code Not Come

I had the Meta Quest Xbox Edition bundle arrive a while back however i am yet to have the Xbox Game Pass 24 month sub arrive.I assumed it would come after the 14 day cooling off was passed however that has happened and I dont have it. Has anyone else...

Errkal by Investigator
  • 7 Views
  • 0 replies
  • 0 Helpful