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Community Activity
Please help
I live in a rural area and have EE 4G Unlimited, however we find using multiple devices on this causes lag and isnt enough for our TV/mobiles smart devices, so have also had Fibre 50 Essentials installed.Is there a device anyone can recomend to 'link...
Broadband Installation
I recently signed up for up after giving Virgin Media their marching orders.Please tell me my past weeks experience is not typical? In the past week I have encountered , lazy engineers, non engineer attendance, incorrect engineer visit , being lied t...
EE Perks - Change of process?
Last Friday I upgraded my handset to the Honor V3, on Saturday I called up and added on the EE perk which gave me 20% off the price. I decided that I didn't like the handset so sent it back, when the upgrade was reversed I ordered the Magic 7 Pro, Fr...
URGENT: EE Content Control: Whitelist our website domain
Dear EE Team,We are saas based company which provides web based software for Interactive Demo Building more details at: https://www.storylane.ioWe observe that our various UK based customers, who are on EE network, are not being able to access our o...
Extra charges
There is an extra payment of £60 for Picture Picture messages on my mobile phone bill this month. I don't know why. Please give me a detailed explanation. Regards ************ [Mod edit: Please do not share personal details as your posts are visibl...
Data very slow at my home postcode
Hi Data very slow at my home postcode. Have done everything to fix the issue. Difficult to browse the Internet sometimes says no Internet. Only at my postcode everywhere else fine. Can't seem to report myself because it brings an error up. Reported i...
No signal with physical sim card inserted
I have an old Iphone I have been using with an Esim absolutely fine, then this week the signal just went to nothing, I tried reseting the phone everything. I then inserted the phisical sim card I had sent out a month or so ago thinking maybe that dec...
Flex pay 36 month 😥
Please bear with me here I upgraded my iPhone XS Max in 2023 like I usually do every two years. I was under the impression that come 2025 I would be able to upgrade but even though my air time contact runs out next year my flex pay contract runs out ...
Re: EE website and app is unusable slow, total rubbish
EE are apparently always making updates to improve it, yet it never improves, it just gets worse. You replaced an app that worked perfectly with one that either doesn't work, as it doesn't allow you to log in, or if it actually does allow you in then...
Resolved! PAYG Profile
I have a PAYG SIM with an auto renewing subscription. The EE shop would not/could not provide me with a PAYG SIM and suggested that I apply online and wait for one to come through the post. This is a problem with one letterbox for a block of 25 flats...
