GB News App crashing

[DJ7vickers]

Having real problems watching GB News…

all the other apps work fine, Netflix, Prime, I don’t have an issue with any of them, except GB News, after about 10 minutes it freezes and the only way to sort the problem out is to exit out of the app and then start it again, it doesn’t seem to be buffering as it never sorts itself out, it always requires my intervention to exit out and start again.

I’m not interested in any other news channel so that’s not a solution, anyone know how this can be fixed? 

[DJ7vickers]

Unfortunately not, I’ve spoke to the helpline a few times and they’re not interested.

I watch GB News through a Roku stick instead now, it fires up instantly and to be honest is probably a lot easier than finding it through the EE menus…

[AS1969]

Had exactly the same issue which went on for months, in the end received a visit from an EE Engineer, he said it was just that app and nothing to do with EE. It still freezes now but not happening as often.

[maggiew27]

It appears that the ee TV box was faulty so they replaced it....with
another reconditioned one. It took 8 months for me to say enough is enough
and cancel my TV part of the contract. I had to email the CEO to get any
refund.