Security

EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

Scams: Information about scams currently circulating

There are various different scams that customers may come across by email, phone call, text and more. We want to keep you up to date with some of the ones that are being reported to us on a frequent basis so you know what to look out for. The curre...

Fraud

Had fraud on my account! Ee let someone get on my account steal my number! There name is still on my account!! Changed all my passwords so getting no answers what so ever !! Been told different things by different people when I phone! Told to wait fo...

Resolved! Potential scam

Is +44 7487 367688 a scam or a legitimate EE phone number?

Re: Remove age restriction and content lock

I want to remove the age restriction on my internet

Re: Request for Age Restriction removal on www.leaforganics.co.uk

Please remove age restrictions. I am over 18

ID FRAUD

After losing my purse at my student accommodation, about a week later i received an email there was a phone and another item in my name being taken out. I immediately called to aort this out and i was told not to worry it would be dealt with and clea...

How can i take the contens lock of to view 18+ rated movies

How Do you turn off parental control of to get 18 + rated contents

Resolved! Removed age restriction

Mac OS Sonoma, Norton safe web popup constantly.

Hi AllIs anyone else a Mac owner who gets constant popups asking to install Safe Web?I don't want it and it does not allow me to say so only giving me the option to remind later.Can someone help me to disable it once and for all as ultimately it will...

Resolved! Spam email from no-reply@info.ee.co.uk ?

Got a very authentic looking email and a text message from no-reply@info.ee.co.uk stating that they'd credited my next bill by £151.58Very nice of them I'm sure but no such indication when I login via the ee app to check my account.

Received a call to offer discount

Hi I just got a call from a number claimiing they can half my bill for the rest of my contract. Apparently it's a discount EE is only offering 200 people and I happen to be one of them. She knew I was getting 40% discount already on my contract. Said...