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Re: Remove age restriction and content lock

Ikenna101
Investigator
Investigator

I want to remove the age restriction on my internet 

30 REPLIES 30
Ikenna101
Investigator
Investigator

Yes I want to remove restrictions

Ikenna101
Investigator
Investigator

I want to remove restrictions in my phone

Leanne_T
EE Community Support Team

Hi @Ikenna101 

Thanks for coming to the community. 

Please see our 'How Do I Turn On Parental Controls on My Device?' help page for details on changing your content lock settings.

Leanne 🙂

XRaySpeX
Grand Master
Grand Master

@Ikenna101 : Are you on contract or PAYG?

  • On Contract: Follow Switching Content Lock OFF or ON .
  • On PAYG: On PAYG you can't control Content Lock from your MyEE. Instead you need to call EE with a credit card handy & pay a refundable token amount to prove you are over 18. Alternatively you can visit an EE store with some photo ID.
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
AIz
Visitor

I want to remove the age restrictions or any restrictions on my internet 

Leanne_T
EE Community Support Team

Morning @AIz 

Thanks for coming here.

Please see our How Do I Turn On Parental Controls on My Device? Help page for details on changing your content lock settings. 

Leanne

Ikenna101
Investigator
Investigator

Unlock adult content on my internet 

James_B
EE Community Support Team

Welcome to the EE Community, @Ikenna101 

Please see EE - Content unlock.

Hope this helps. 🙂

James

Kamilek1
Visitor

I want to remove the age restriction on my internet