Security

EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

Scams: Information about scams currently circulating

There are various different scams that customers may come across by email, phone call, text and more. We want to keep you up to date with some of the ones that are being reported to us on a frequent basis so you know what to look out for. The curre...

Delete My Account

I Am No Longer Using This Sim Anymore So Would Like My Account Deleted. Kind Regards.

Resolved! Remove age restriction and content lock

I'm trying to remove content lock and age restriction

EE Small Business Decision Maker role

have received a text message from EE stating your number has been nominated as the decision maker on your account. Please reply to this message......Can you confirm whether this is a genuine text message please as it provides a link and I don't want...

I want all access to my enternet

Verifying age

I can’t access some sites

Scam calls offering 40% discount

020 8252 59820191 510 140501342 832001had calls from all these numbers today saying they’re from EE and offering a 40% discount promotion, when they asked how much my last bill was, and since they were all Indian voices, I hung up; assuming it was fr...

Emails from no-reply@info.ee.co.uk?

A relative has received multiple emails from this address, one relaying to EE ID, another confirming a broadband setup (with a completely different name, address and account number e.g. ****1234) and another. Is this a scam and should the messages be...

Resolved! getting a phone call from 07973100601

getting a phone call from 07973100601 who's pretending to be EE team , offered me a new plan and later he send me msg from 249 with share link is this no. and person real or is it a scam , as i hang up the phone also he send me email from*****.2.***@...

Resolved! Message scam about rewards points from EE

Hi is anyone else getting messages supposed to be from EE saying they've got thousands of rewards points that's going to be lost in 2 days if they dont click on the link to spend them?

3rd party fraudulent charges

Have just received a bill with £239.37 fraudulent extra charges over 11 days for a Sony account.Have phoned EE who just told me it was nothing to do with them and to speak to Sony, despite perpetuating fraudulent activity. The have put a block on any...