Remove age restriction and content lock
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30-04-2023 12:55 AM
I'm trying to remove content lock and age restriction
Solved! See the answer below or view the solution in context.
Accepted Solutions
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30-04-2023 02:08 AM
Are you on contract or PAYG?
- On Contract: Follow Switching Content Lock OFF or ON .
- On PAYG: You can't control Content Lock from your MyEE. Instead you need to call EE with a credit card handy & pay a refundable token amount to prove you are over 18. Alternatively you can visit an EE store with some photo ID.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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30-04-2023 02:08 AM
Are you on contract or PAYG?
- On Contract: Follow Switching Content Lock OFF or ON .
- On PAYG: You can't control Content Lock from your MyEE. Instead you need to call EE with a credit card handy & pay a refundable token amount to prove you are over 18. Alternatively you can visit an EE store with some photo ID.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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26-05-2023 07:20 PM
Tgx
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04-07-2023 12:42 PM
I’m trying to remove the age restrictions
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04-07-2023 01:42 PM
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04-07-2023 02:31 PM
@Steven125 : Scroll up & read the Solution.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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07-07-2023 02:41 AM
How do I find it
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07-07-2023 07:43 AM
Hi @Derae2022
Welcome to the EE Community. 🙂
Please see How do I turn on parental controls on my device?
Thanks
Leanne.
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09-07-2023 06:59 PM
Contracted
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09-07-2023 07:05 PM
Turn off age restriction off my device. Thanks
