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Delete My Account

Britneygould
Explorer

I Am No Longer Using This Sim Anymore So Would Like My Account Deleted.

 

Kind Regards.

11 REPLIES 11
Jon_K
Former EE Employee

Hi @Britneygould.

If you'd like your account fully removed from the system, I'd recommend getting in touch with our Customer Care team so they can delete your account.

Jon

1968Paris
Visitor

I wish to delete my MediaPad, number XXXXXXXXXXX as I no longer use it

[Mod edit: Please do not post your mobile number in this public forum. Thanks]

James_B
EE Community Manager
EE Community Manager

Hi @1968Paris,

Welcome to the EE Community. 🙂

To cancel a pay monthly plan, please get in touch on 150.

Thanks

James

how do i cancel a plan i just agreed to it doesnnt start till next month

 

Ali_A
EE Community Support Team

Hi @thrivexlol 

Welcome to the EE Community. 

You'd need to speak with our Mobile Care team, they'll be able to cancel the place change/order for you. 
Contact Us | Help & Support | EE 

Ali

Ali390
Visitor

I Am No Longer Using This Sim Anymore So Would Like My Account Deleted.

 

Kind Regards.

Chris_S
EE Community Support Team

Hi @Ali390 

 

If you'd like to close your mobile account, you'd just need to give our disconnections team a call on 150 from your EE phone, then select options 1, 4 then 2 and a guide can look to get your account cancelled.

Chris S

Adz112
Visitor

just want to delete my account

Alex_H
EE Community Support Team

Hi @Adz112,

Welcome to the EE Community

Are you looking to cancel an EE account you have with us? Or are you looking to delete an EE online or EE Community account?

Alex