Security

Discussions around online safety including security and scams

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EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Sean_D by Former EE Community Manager
  • 8957 Views
  • 4 replies
  • 2 Helpful

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

Sean_D by Former EE Community Manager
  • 5860 Views
  • 0 replies
  • 1 Helpful

Resolved! Do you trust

Hello, I get an email from sale@eepromotions.netAnd received a call from 02036171991, that she talked about sale iPhone mobail with EE SIM card. Please check this email and let me know about it.  Thank you.Best Regards Mojtaba   

Screenshot_2024-11-05-21-44-13-283_com.google.android.gm.jpg

Resolved! Had a call from 0191 429 0924

Is this number an official EE number. I got a call while working so signal was bad and they couldn’t hear me. But they said they was from EE and sent me a pin to my email? Had a call back since but was worried to awnser 

i lost my phone and sim card

just before 2 hour I lost my phone with SIM card... so can u please stop all activity for my sim card and mobile phone....because from Piccadilly circus some unknown guy snatching my phone.... so please urgently as soon as possible stop all sim card ...

hardik3 by Visitor
  • 304 Views
  • 1 replies
  • 0 Helpful

Resolved! Scam Discount calling

Hi Just received a call from this number claiming to be EE offering me 30% discount off my bill till my contract ends.Number 02086385181.The minute they asked me to confirm my email address I hung up and blocked.When googled number it says its a comp...

Resolved! Forward a scam message to 7726 not working

I received a message from+44 7884 407258 on Christmas day informing me that EE was having issues verifying my billing details and of course I was instructed to click on a link <https://myee-onlinebilling.com> immediately to update my details.  A scam...

help!

how do you contact customer services? i'm not with EE but a direct debit from them has appeared on my bank account. what do i do apart from cancelling it?

Cyber security

The cyber security addon with scam guard won’t work it won’t get past the code that gets sent to your phone step annoying the website has always been rubbish they need to get someone who knows how to to run a website it’s so frustrating 

danny19970 by Skilled Contributor
  • 366 Views
  • 3 replies
  • 0 Helpful