Security

EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

Resolved! Sales Call from EE

Received a Sales Call from telephone number 01438 989232 saying they were EE. Supposedly changed to a pay monthly from pay as you go. Did not give any bank account details. Was this really EE?

Resolved! Scammers

Just wanted to make you aware a Peter Smith with a gmail address contacted me about my issue I’d posted on this forum and then I received an call from 07441 396375, An Asian male called me by my name knew everything about my problem and asked for the...

Resolved! Can't add Norton to my account new EE BB customer

I was a legacy customer of EE moved to the BT broadband servers took a service out for TV then was migrated to the new esystem app up and running profile details spelling of naming correct not and security not adding to a Karen Bell's paid off front ...

EE phone call scam

Hello, I received a phone call from the number 020 4579 4811 offering a better deal on my SIM only phone contract. I just wanted to confirm this was a legitimate phone number tied to EE or if it was a scam.Thanks.

Resolved! Can’t change privacy to acces adult content

Can’t access adult content how do I turn this off

Resolved! Possible scam call asking for a pin

Just had a call from a nice Geordie man from an 0191 number saying he was from EE. He knew my first name, so foolishly when he asked me to confirm my full name, I did so.He said he would text a PIN to me and wanted me to tell him the number, but I h...

Resolved! Scam phone calls

I have had a caller purporting to be from EE offering reduction in my payments, seemed a bit strange when she asked how much my current plan is, if from EE she should have known that. Anyway I listened to the end, was told someone would call me late...

Resolved! EE Duo Plan

Can any offer any support as to why i cannot add the DUO cyber security to my broadband account.When i select the DUO plan for 2 devices it then takes me to another screen and states that this plan isn`t available at the moment and only offer me the ...

EE Suspicious calls

On Tuesday this week I got a call from (Supposedeley) EE telling me I was due 6 months half price on my 4 EE phone tariff's I have with them. New 5G sim cards were being sent out to me next day delivery via DPD needing a signature on arrival. I waite...

Resolved! Settings

Where are parental control on my ee app can anyone help me??