Community Activity

Resolved! Using my credit

I’ve just topped up £10 on my credit and am trying to get the £10  8gb pack using it , how do I get it without doing a subscription?

Milo60 by Visitor
  • 115 Views
  • 3 replies
  • 2 Helpful

I'm having the same trouble - We have 3 connected extenders none have connected devices. Performance is poor in the house. EE Engineer came out and acknowledged the issue - said he would send info back to tech dept. Suppose he never has.  I think it'...

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Luckybob28 by Valued Contributor
  • 49 Views
  • 8 replies
  • 0 Helpful

Mobile

Hi.Ali here I want to get information about how can I bought mobile phone??? 

Help please Wi-Fi smart hub pro

I have PS5 Pro and no matter what I do my ping to the router is low , really low , says 5ms after “optimising ping” via EE App in the “enhance wifi” option. However when I’m playing Fortnite and I have geo filtering on just to use the same servers in...

DaneUK by Investigator
  • 43 Views
  • 6 replies
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App not working

Anyone else getting a blank grey screen when they go to manage their broadband through the app!? 

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Colesey by Established Contributor
  • 46 Views
  • 4 replies
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Balance and charges

One day in March credit was £6.01, few days later it was 25p. I hadn't used text nor phone. Where did the credit go?? I text 150 to ask. Did not get appropriate reply. Cannot get through to call 150. What are you going to do about this and my lost cr...

Khg by Investigator
  • 50 Views
  • 5 replies
  • 0 Helpful