Security

Discussions around online safety including security and scams

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EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Sean_D by Former EE Community Manager
  • 9203 Views
  • 4 replies
  • 2 Helpful

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

Sean_D by Former EE Community Manager
  • 6054 Views
  • 0 replies
  • 1 Helpful

Another user on my plan ? Unknown

Another number comes up when I click upgrade  I can’t see their details apart from what phone and plan they have  but I added the number and it’s a young person from Southampton I’m from Darlington ????  not a clue why persons number is an option on ...

Resolved! Message saying added new mobile plan when we haven't

Hi there,I have received this message from 150 this morning:'Hi from EE. We've added £12 multi-line discount to your account because you've added a new mobile plan. Thanks.'My partner and I share our EE contract, he is the main account holder. He wen...

LSSews by Explorer
  • 400 Views
  • 3 replies
  • 3 Helpful

Resolved! Is this a scam call?

I just received a call from 07418 374054 from a male claiming to be from EE mobile network. I don't recall EE ever contacting me from a mobile number and when I mentioned this he hung up.This obviously makes me think it's a scam, but wanted to double...

batdog by Explorer
  • 3692 Views
  • 9 replies
  • 9 Helpful

Security

As part of my new package I get Scam Gaurd included free. Also there is an option of Dark Web monitoring and Norton anti virus etc. Are these two extra options worth including ?

Alan241 by Contributor
  • 324 Views
  • 0 replies
  • 0 Helpful

Resolved! Email

I recieved this email, is it legit or a scam?Thanks 

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Lm102 by Investigator
  • 562 Views
  • 5 replies
  • 1 Helpful

Resolved! Random Calls from companies I’ve never heard of

Over the past couple of weeks I’ve been getting calls from genuine companies (Cafes,restaurants,garages etc) that I have never been in contact with/been to. They are from all over the UK and they don’t seem to be scam calls. I don’t know how they are...

Nzsheead by Explorer
  • 42944 Views
  • 25 replies
  • 17 Helpful

Resolved! Scam calls

Just to make people aware I had a call from a London number claiming to be ee saying 4g was being switched off and they were sending a new sim that was 5g for free. And wanting my authentication code from ee that was sent to me. I haven't given any i...

Resolved! Interesting facts

http://radio-myaccount.ee.co.uk/One of my logins showed this url. Can someone explain what this "radio" link is? The other interesting thing is this: when I logged out of the official site, it asked me this question: do I want to download Front Chann...

Resolved! Scam email

Be aware the scammers are doing the rounds again!   

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Mel154h by Visitor
  • 441 Views
  • 1 replies
  • 1 Helpful