Scam phone calls

[55pete]

I have had a caller purporting to be from EE offering reduction in my payments, seemed a bit strange when she asked how much my current plan is, if from EE she should have known that.  Anyway I listened to the end, was told someone would call me later with a PIN number to give to postman who'd be delivering the paper work.  Had a call later about that and another call gave me the PIN.   Had further calls that I didn't answer both last night and this morning, Wednesday 4th December 2024, very determined as when I didn't answer they kept calling every couple of minutes on multiple phones  Here is list of numbers they are using, 07453 277782, 07544 099610, 07590 493189,  07474 981153,  0333 303 1173,  07800 894483,  07973 100194.  As you can see they must be pretty determined to use so many numbers and there may well be more

[Chris_B]

@55pete  EE will not lower your contract price whilst you’re in your contract term.    

[Leanne_T · Accepted solution]

Hi there @55pete 

Thanks for coming to the community and making us aware of the calls you have received. 

Our Online Security: Avoid and Prevent Scams Help page has ways to report scam calls and see what numbers our partners may call you from. 

If you would like to check if the calls were from EE, please give us a call on 150 and the team can check if we have contacted you from any number. 

Leanne.

[55pete]

Hi Leanne

Thanks for your reply, I did check that none of the numbers used were in the EE list of numbers, I'm intrigued to know how far down the line they start asking for bank details but I haven't got the energy for that but definitely something not right about it

[bookchair]

I recently received a similar call that EE confirmed was fraudulent. The scammers even sent me a text message with a PIN code, which appeared to come from EE. EE informed me that the scammers might attempt to order phones using my account. Fortunately, they have flagged my account to prevent any unauthorized activity.