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EE Duo Plan

KAY_04
Visitor

Can any offer any support as to why i cannot add the DUO cyber security to my broadband account.

When i select the DUO plan for 2 devices it then takes me to another screen and states that this plan isn`t available at the moment and only offer me the dearer plan which i dont need or want.  

I have tried variuos other browsers and even my mobile handset but still i cannot add the DUO plan as it forces me to the Multi plan only.

1 SOLUTION

Accepted Solutions
Matt_124
EE Community Star
EE Community Star

I believe the Duo addon is only available to EE Pay Monthly Mobile customers as stated in "Legal bit" on https://ee.co.uk/security/cyber-security where it says "(pay monthly only)" for the Duo Plan as an addon

View solution in original post

1 REPLY 1
Matt_124
EE Community Star
EE Community Star

I believe the Duo addon is only available to EE Pay Monthly Mobile customers as stated in "Legal bit" on https://ee.co.uk/security/cyber-security where it says "(pay monthly only)" for the Duo Plan as an addon