Security

EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

Our company website has been blocked by EE!

We have had several complaints from EE customers who can't access our website, it seems it has been flagged as adult content. We are a website that sells tools. How do we get this lifted?

Offered EE deal from random number

Hi, I received a call from 0191 429 0924 from a person claiming to be from EE.He said his reason for calling was because I still had a product in my basket and wanted to set me up with the right sim card.They offered me a deal of £21 vs the £30 adver...

Resolved! Parental control

Hello I would like to remove the parental control please

Resolved! Parental controls turn off

Hi how do I turn off Parental Controls I have a debit card

Resolved! Calls claiming to be from EE

Has any other person been getting texts and calls from numbers claiming to be from EE, talking about EP financial solutions?The precise message is: we have info from EE limited for *my name and surname *. To receive, please confirm you are *my name *...

Is this a scam

I received a text to say about winning an England shirt Ive clicked the link and asked to verify my number which it done automatically I then got worried and closed it, is this a scam? https://discover.ee.co.uk/F4R217Q9

We stepchange called me today. I’ve never missed a payment. Why would they call?

Hi so I’ve had this number a couple of times but I’ve always been too busy to fully take the call (also wasn’t sure if it was legit as it didn’t have anything to identify it to EE). I checked the number today and it’s from StepChsnge. I checked my ee...

Fraud

I had a suspicious call today and subsequent emails so contacted ee via 150 and received a code to connect to chat. Person on chat unhelpful and also sent me a suspicious email address to forward emails onto. Have changed password on account but now...

Resolved! 01438 989213 Fake call?

Received call today from 01438 989213 claiming to be EE. Said for security would send text with pin to repeat back to show he from EE and I’m the customer. Is this genuine? Worried it’s a scam.

Re: Strange Call Claiming To Be EE - Is this genuine?

Hi is this a genuine ee number 07414 709509