17-01-2025 06:02 PM
Can any offer any support as to why i cannot add the DUO cyber security to my broadband account.
When i select the DUO plan for 2 devices it then takes me to another screen and states that this plan isn`t available at the moment and only offer me the dearer plan which i dont need or want.
I have tried variuos other browsers and even my mobile handset but still i cannot add the DUO plan as it forces me to the Multi plan only.
Solved! See the answer below or view the solution in context.
18-01-2025 12:55 AM
I believe the Duo addon is only available to EE Pay Monthly Mobile customers as stated in "Legal bit" on https://ee.co.uk/security/cyber-security where it says "(pay monthly only)" for the Duo Plan as an addon
18-01-2025 12:55 AM
I believe the Duo addon is only available to EE Pay Monthly Mobile customers as stated in "Legal bit" on https://ee.co.uk/security/cyber-security where it says "(pay monthly only)" for the Duo Plan as an addon