Security

EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

Resolved! Poss Scam

Just had a phone call from Bulgaria +359 88 7770976 telling me my SIM card would block in 24 hrs. my answer is pretty u printable but basically said it was rubbish and they were scammers. Just a warning that yet another scam out there nd to make ey...

Resolved! Phonecall offering new sim card

I received a call this morning supposedly from EE. The number calling was 07707297860.The person calling wanted to send me a new activated 5G sim card as mine was out of date. There had been a number of complaints about the type of card I had and it ...

How do I remove Norton set up by EE? I have tried removing but is doesn't

I am fed up of alerts from norton, which are yonks old. I want to remove norton, but can't. There seems no way of getting rid.Thanks for any suggestions. Teefus

Resolved! Scam call

Today I received a call from EE promotion team with phone number 01135347*** and 02032879*** they offered me sim plan 50% discount and asking me about my bank details please let me know what can I do help me

Resolved! Phone Scammers, I think my mobile number has been used by scammers ?

I have twice in the last six months received a call from someone who claims I tried to scam her although I've never called her, I checked my call history on my mobile and on the myEE site. How can I determine if this is true.

EE phone call ?

I received a cold phone call from EE - asking for personal information - to change my Sim Card - Is this genuine ?

Resolved! Home security

I am trying to book a home security package but just keep getting "oops something went wrong at our end", this continues to happen, anyone manged to use the website to book?

Scammer called EE and requested my Pac code

Hi,Today I received some worrying messages from EE which I am pretty sure are real. First I received a verification code from EE, then a bit later I got a thank you for calling EE, it was nice talking to you today from someone called Reece who I assu...

Resolved! Cyber Security Duo - How to install on a second device?

Hello, I've just recently added on Cyber security Duo to my subscriptions, does anyone know how to get it onto the second device please? I can see where I manage this Add On on my online account, but every time I click on ACTIVATE, nothing happens. ...

SCAM cold call from EE?

Received a cold call from a gentleman with an accent called Jack from 07971 438205 stating he was from EE Mobile Network and had 50% discount offers for me on mobile devices. It was a bad line with a buzzing sound. I never thought EE would ring me of...