Security

Discussions around online safety including security and scams

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EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Sean_D by Former EE Community Manager
  • 8851 Views
  • 4 replies
  • 2 Helpful

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

Sean_D by Former EE Community Manager
  • 5788 Views
  • 0 replies
  • 1 Helpful

Resolved! scam?

hi, was just called about upgrading to unlimited for £20 a month for a 24 contract or something along the lines of that. Sounded legit at first but i started having some doubts instead. They texted me and emailed me too. I just came to see and just m...

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BC-02 by Visitor
  • 318 Views
  • 1 replies
  • 1 Helpful

Call spoofing

Another type of scam which is on the increase is ‘call spoofing’. We thought it would be useful to explain what it is, so you can better protect yourself from bad actors who employ this sneaky tactic.     What is call Spoofing?   If you have caller I...

Sorcha by Former EE Community Manager
  • 33186 Views
  • 30 replies
  • 9 Helpful

Resolved! Do you trust

Hello, I get an email from sale@eepromotions.netAnd received a call from 02036171991, that she talked about sale iPhone mobail with EE SIM card. Please check this email and let me know about it.  Thank you.Best Regards Mojtaba   

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Resolved! Had a call from 0191 429 0924

Is this number an official EE number. I got a call while working so signal was bad and they couldn’t hear me. But they said they was from EE and sent me a pin to my email? Had a call back since but was worried to awnser 

i lost my phone and sim card

just before 2 hour I lost my phone with SIM card... so can u please stop all activity for my sim card and mobile phone....because from Piccadilly circus some unknown guy snatching my phone.... so please urgently as soon as possible stop all sim card ...

hardik3 by Visitor
  • 291 Views
  • 1 replies
  • 0 Helpful

Resolved! Scam Discount calling

Hi Just received a call from this number claiming to be EE offering me 30% discount off my bill till my contract ends.Number 02086385181.The minute they asked me to confirm my email address I hung up and blocked.When googled number it says its a comp...

Resolved! Forward a scam message to 7726 not working

I received a message from+44 7884 407258 on Christmas day informing me that EE was having issues verifying my billing details and of course I was instructed to click on a link <https://myee-onlinebilling.com> immediately to update my details.  A scam...