Text from 1122

[MazHol]

Received a text from 1122 saying as by and we customer I get double data, any one know if it’s legit or a scam text??

[Leanne_T · Accepted solution]

Hi @MazHol 

Thanks for coming to the community 🙂

This is a genuine EE/BT message, you can find full details on our BT and EE are coming together to give you more | Learn more about the relationship between EE and BT page. 

Hope this helps. 

Leanne.

[MazHol]

Thanks for your reply…. And being able to understand my message despite predictive text!!

[Leanne_T]

No problem at all @MazHol 

If you have any further questions please let me know 🙂

Leanne.

[RedFeend]

I know it’s now June, but I’ve just received the same text message. At a time when we are having to be so careful about security, these texts are not welcome. It addresses me by first name, but there’s no other indication it’s genuine. There are so many ways professional scammers can make communications look real, especially ones appearing to offer you something for nothing………except, in this case,  the knowledge that your mobile number is live. 

[bristolian]

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@RedFeend wrote:

It addresses me by first name, but there’s no other indication it’s genuine

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It's a strong indication of the message coming from a sender with whom you have an existing relationship, EE are not the only organisation to use this as a means of reassurance.

Scammers would tend to want you to "click here to confirm your details", "call this (premium rate number) to discuss xyz" or suchlike. Genuine messages from EE would provide a link to the ee.co.uk website and/or suggest the use of a shortcode.

If you're not sure, just call CS on 150.

[AbiHanni]

I received this text too, and after looking into it just replied back ‘double’ to get the deal.

Literally 1 minute later I got a text from 150 to say my data had been added to my account. So defo legit!