Security

Discussions around online safety including security and scams

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EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Sean_D by Former EE Community Manager
  • 8851 Views
  • 4 replies
  • 2 Helpful

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

Sean_D by Former EE Community Manager
  • 5788 Views
  • 0 replies
  • 1 Helpful

Antivirus

How do I get the free antivirus 

jan19631 by Visitor
  • 504 Views
  • 2 replies
  • 1 Helpful

My contract after fraud

The fraud team has not yet contacted me and I would like to know the report of of investigation

Wilb3 by Explorer
  • 288 Views
  • 1 replies
  • 0 Helpful

Resolved! My phone is going to be disconected in two hours

I keep getting different mobile numbers calling me every single day, when I answer it says that my phone is going to be disconnected in the next two hours press 1 for english 2 for Chinese and so on? I hang up and later it rings again saying my numbe...

Linda131 by Explorer
  • 12075 Views
  • 8 replies
  • 3 Helpful

Resolved! I am afraid I was scammed by EE and its partners

I received a call from 01942 901395 a day after I bought a sim from EE. My marketing preferences were just emails. They had my personal details, I tought this was my EE sim order, however they were trying to sell another sim package. And it was easy ...

ancd75 by Investigator
  • 1686 Views
  • 12 replies
  • 2 Helpful

Resolved! Scam

 be alert everyone new scam going about. Pass this to everyone you know and if you look after grans, mums,dads or gramps phones be extra cautious as its the pensioners that seem to be targeted the most.Stay vigilant and always look for latest scams i...

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Strange number claiming to be from ee

I have received several phone calls since Friday claiming to be from ee, from a call centre in India, saying I can save money on my bill. The number is 07418374899. Is this number genuine? 

SM6327 by Visitor
  • 540 Views
  • 3 replies
  • 1 Helpful

EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Sean_D by Former EE Community Manager
  • 8851 Views
  • 4 replies
  • 2 Helpful

Resolved! Re: EE Cyber Security powered by Norton

I am new to EE broadband and can see that I have a multi device cyber security option to download. what I cannot find anywhere is how long this option is available. For example is it for the duration of the broadband contract ( and thereafter if rene...

Resolved! scam on mobile

07396 915343 txt me saying to get in touch with them regarding payment with held by bank,checked my account online and everything is good beaware people,there out there