Security

Discussions around online safety including security and scams

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EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Sean_D by Former EE Community Manager
  • 8520 Views
  • 4 replies
  • 2 Helpful

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

Sean_D by Former EE Community Manager
  • 5574 Views
  • 0 replies
  • 1 Helpful

Fraud call ?

Hiya I had a phone call yesterday saying because I was a loyal customer. They were offering me 40% off my bill as well as a free gift hamper that was a Apple Watch 8 they give me a call back to say the watch will arrive today. I really thought it was...

Stumz33_ by Visitor
  • 1028 Views
  • 3 replies
  • 1 Helpful

Call from number claiming to be EE

I received a call today from 07850 085549 claiming to be from EE. It isn’t a number listed as you official partners. He claimed to be calling regarding reducing my phone bill.is this likely to be a scam call?

TomR7 by Visitor
  • 283 Views
  • 1 replies
  • 1 Helpful

Resolved! Can’t activate EE Cyber Security?!

 When trying to activate EE Cyber Security on the app it’s pops up with an error message in red writing. Tried this online too with same message saying to try again later?

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Mattdb92 by Contributor
  • 397 Views
  • 1 replies
  • 2 Helpful

CRS

I’ve got a text from a company called CRS is this a scam 

Knck12 by Visitor
  • 542 Views
  • 1 replies
  • 1 Helpful

EE calling or not?

I have had numerous 07 numbers ringing me claiming to be EE, I have managed to clear some of them up through discussions on here but others are not known.However, I do feel like it would be useful to us all for there to be a clear list of ALL numbers...

Shmall by Explorer
  • 427 Views
  • 1 replies
  • 0 Helpful

Resolved! Safesearch

Hi, I would like to take off safesearch please

Ridiculous password reset process.

Had to reset my password. Which involved identifying buses, hydrants, traffic lights, at least 10 times, then had to do it again. They sent me a code, then sent me another code to my phone which I couldn't get overseas.This is the 7th time I have had...

Nigel55 by Investigator
  • 306 Views
  • 2 replies
  • 3 Helpful