help!

hughes1975
Visitor

how do you contact customer services? i'm not with EE but a direct debit from them has appeared on my bank account. what do i do apart from cancelling it?

2 REPLIES 2
Leanne_T
EE Community Support Team

Hi there @hughes1975 

Thank you for coming to the community. 

Have you ordered anything from the EE Store or had any deliveries to your address? 

If not and you need to get this direct debit looked into, please call us on 0800 956 6000 and select new/joining EE the team will get this checked for you. 

Thanks 🙂

Leanne. 

Chris_B
EE Community Star
EE Community Star

@hughes1975  Also contract your bank about this.   Because if you’re not with EE this is fraud. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.