Security

EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

Parental control

How do u turn of the parental controls on my pay as u go mobile. Can seem to find it on the app

EE cyber security

Hi why I cannot login in my ee cyber security, isn't showing even the page for EE cyber security, although i have for free this add ons.thanks

How do I remove content lock without a credit card on pay as you go (cont.)

How exactly do I remove content lock off of my pay as you go phone without a credit card (as I don’t have one)? I’m not able to visit any EE stores due to the current lockdown conditions and I’m not even sure that’ll be of any use as apparently you a...

how do i turn off content lock??

hello. i tried to turn off content lock by putting my card and it kept denying i even called 879 and they STILL denied?? can any costumer service contact or respond here i’ll provide proof of drivers licence and also there’s NO option to turn it off ...

ID FRAUD

After losing my purse at my student accommodation, about a week later i received an email there was a phone and another item in my name being taken out. I immediately called to aort this out and i was told not to worry it would be dealt with and clea...

How can i take the contens lock of to view 18+ rated movies

How Do you turn off parental control of to get 18 + rated contents

Resolved! Removed age restriction

Mac OS Sonoma, Norton safe web popup constantly.

Hi AllIs anyone else a Mac owner who gets constant popups asking to install Safe Web?I don't want it and it does not allow me to say so only giving me the option to remind later.Can someone help me to disable it once and for all as ultimately it will...

Resolved! Spam email from no-reply@info.ee.co.uk ?

Got a very authentic looking email and a text message from no-reply@info.ee.co.uk stating that they'd credited my next bill by £151.58Very nice of them I'm sure but no such indication when I login via the ee app to check my account.

Using EE site the bill shown is for the previous account not the current account

Just noticed this morning that when using the website there is a slightly worrying error. I'm presuming it's down to the use of cookies and these cookies containing account information that isn't cleared when the current user logs out - rather defeat...