adult content

Inderjeetgill · ‎22-08-2023

i am over 18 on adilt content please

Schockwave · ‎22-08-2023

Welcome to the community,

Are you on pay as you go or contract?

If on contract you can do this yourself by logging in via the EE App or via the website and change it in settings by clicking on Parental Control.

If on pay as you go, you will need to either ring customer service with a credit card to pay and the amount will then be refunded or go into an EE high street store with an ID to get this lifted.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.

View solution in original post

Schockwave · ‎22-08-2023

Hello @Inderjeetgill ,

Welcome to the community,

Are you on pay as you go or contract?

If on contract you can do this yourself by logging in via the EE App or via the website and change it in settings by clicking on Parental Control.

If on pay as you go, you will need to either ring customer service with a credit card to pay and the amount will then be refunded or go into an EE high street store with an ID to get this lifted.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.

XRaySpeX · ‎22-08-2023

@Inderjeetgill : Are you on contract or PAYG?

On Contract: Follow Switching Content Lock OFF or ON .
On PAYG: You can't control Content Lock from your MyEE. Instead you need to call EE with a credit card handy & pay a refundable token amount to prove you are over 18. Alternatively you can visit an EE store with some photo ID.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

Lukeldn · ‎25-09-2023

Im over 18 i would like to have adult content

Luke byrne

Lukeldn · ‎25-09-2023

Pqy as you go im 37

Luke byrne

Christopher_G · ‎26-09-2023

Hi @Lukeldn

Check out our 'How Do I Turn On Parental Controls on My Device?' help page.

Chris

Albert14 · ‎27-09-2023

i am over 18 on adilt content please

Chris_B · ‎27-09-2023

@Albert14 the comment that’s been marked as the solution, everything you need to know is there.

Leanne_T · ‎27-09-2023

Hi @Albert14

Please take a look at our 'How Do I Turn On Parental Controls on My Device?' help page.

Leanne.

sodoff · ‎28-09-2023

F**king stupid

I should be able to this MYSELF