Security

Discussions around online safety including security and scams

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EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Sean_D by Former EE Community Manager
  • 9647 Views
  • 4 replies
  • 2 Helpful

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

Sean_D by Former EE Community Manager
  • 6335 Views
  • 0 replies
  • 1 Helpful

Resolved! Payment Scam

Just received a text from 447942053996      with following textee: We could not process your payment.  To avoid temporary account loss update your billing athttps:// ee-account-unlock.web.appI checked my billing and all of my payments are complete.  ...

scammer used my number

how is it even possible for someone to use my number on WhatsApp to be able to fool my dad into sending him £1700 ??it's a new number that I haven't even used with my dad on WhatsApp yet  so I have no trace of my alleged side of the conversation that...

Turn off web protect

I can't find how to.turn web protect off even after following the online instruction 

Is this a scam?

I recently received the message below from the number 1142:Hi, EE here. Call us Willy Wonka because boy do we have a treat for you! Enjoy unlimited data, minutes and texts for just £1 for 1 day.Make sure you have £1 balance, then reply ONE to get you...

MaMon by Visitor
  • 2020 Views
  • 2 replies
  • 0 Helpful

Bills? And dodgy numbers

 Hey, had this text. So I went on the app to make sure I was up to date with payments which I it seems I am. Just wasn’t sure about the number or link so havnt clicked on it just screenshot so I could see what others think

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PennyJ93 by Visitor
  • 368 Views
  • 2 replies
  • 2 Helpful

Is my number cloned

I am getting random calls from mibiles saying they have missed calls from my number even though i have never contacted them before. Is my number cloned?

store security

I recently visited the Loughborough Store.  I received assistance with a new sim. After I left I became concerned about two my unlocked phone was taken into the back of the store for some time.  Also I was photographed on the store assistant's phone....

Graham196 by Investigator
  • 898 Views
  • 4 replies
  • 1 Helpful

Re: Potential hack

The same has happened to me cos my exs new gf is a hacker and has been getting in all my devices with just my number n Bluetooth n nearbyshare and I’ve told police but I have to wait till crime is committed. She talks to me through Google and I know ...

Ange71 by Visitor
  • 461 Views
  • 1 replies
  • 0 Helpful