Security

Discussions around online safety including security and scams

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EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Sean_D by Former EE Community Manager
  • 10341 Views
  • 4 replies
  • 2 Helpful

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

Sean_D by Former EE Community Manager
  • 6843 Views
  • 0 replies
  • 1 Helpful

Resolved! Call for 40% discount

I have received a call for 40% discount of my EE bill from the number 0113 519 4513. Is it a scam? 

jacky198 by Visitor
  • 1910 Views
  • 3 replies
  • 3 Helpful

Scam

Think I've been scammed but not sure gave my destils cos they said they would lower my bill  worried I am going to loss all my money but they did send a pin a read out to them and it saysbit was ee

Resolved! Content lock

Would like to take content lock off my device 

Sonny98 by Explorer
  • 394 Views
  • 3 replies
  • 0 Helpful

Resolved! Online

How do I turn off so I can assess over 18 pages. Don't even know why it's on  Thank-you    

Charss91 by Visitor
  • 310 Views
  • 1 replies
  • 0 Helpful

Return calls

I have recently upgraded to iPhone 15, and kept the same number. I have received 4 calls from people saying they are returning my call. I have not contacted any of these people, Unfortunately 2 of these have been VM and the 1st couple I did not think...

Processing payment

I received a text message from ee saying there was a problem with my processing a payment. Is this a scam or is there a real problem? Could you verify? Thanks. 

Flints3 by Visitor
  • 323 Views
  • 1 replies
  • 1 Helpful

Scam call

I just got a call from someone using the name Joseph Harvey from this number 020 459 96876 stating they were from an EE call centre from North London and were going to give me 40% off my contract a month. He asked how much I pay a month, I said you s...

Neel41 by Visitor
  • 4839 Views
  • 2 replies
  • 3 Helpful