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Discussions around online safety including security and scams

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EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Sean_D by • Former EE Community Manager
  • 8783 Views
  • 4 replies
  • 2 Helpful

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

Sean_D by • Former EE Community Manager
  • 5738 Views
  • 0 replies
  • 1 Helpful

EE twice told me content lock removed but is not

 In the past two days EE have told me that my content lock has been removed... Even a manager said they removed it personally at 1pm today and that my phone will work now without the content lock... So I have turned my phone off and on but still gett...

SPGFOX82 by • Investigator
  • 985 Views
  • 9 replies
  • 5 Helpful

Resolved! Potential Scam Alert

Hi all.I've just had a call from what appeared to be a Leeds number (01135346137), claiming to be from EE customer services.The caller was stating that I was eligible for a 40% discount on my EE sim-only plan, and that this could be activated now by ...

Resolved! Content lock

Want to turn my restrictions off as it’s dropping form going on somewebsites 

Resolved! name!!

Hi, just wondering what name you've got for me on my account? I've just logged in and it's not showing as Hayley 

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