Security

Discussions around online safety including security and scams

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EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Sean_D by Former EE Community Manager
  • 5606 Views
  • 2 replies
  • 1 Helpful

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

Sean_D by Former EE Community Manager
  • 3731 Views
  • 0 replies
  • 1 Helpful

Scams: Information about scams currently circulating

There are various different scams that customers may come across by email, phone call, text and more. We want to keep you up to date with some of the ones that are being reported to us on a frequent basis so you know what to look out for.   The curre...

Sorcha by Former EE Community Manager
  • 154073 Views
  • 0 replies
  • 111 Helpful

EE_Upgrade text message scam?

Earlier today I recieved a text message from a user called EE_Upgrade. The message said that I can upgrade early at no cost and that I will get 25% off my new monthly plan. The offer ends 10th July. Im due for an upgrade in September/October time. Th...

OskarW04 by Explorer
  • 5047 Views
  • 11 replies
  • 6 Helpful

Sent pin but didn’t ask

I was sent this messagae Your PIN is ****** We will never call you to ask for it on the phone. Didn't ask us for a PIN? Please call us ASAP on 150. checked online and most people seem to say it’s a mistake, on hold for a while now for technical suppo...

Resolved! Is this a scam?

Hi(my name and surname). Please join me in a screen sharing session. It's secure and simple - just click here: (if you are not the intended recipient do not click on the link and delete the message) <link removed>