Security

EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

came on here to say

if anyone had received a text message from EE saying something about a fault/error on their end and it mentions something about contracts & pre-contract...do not worry it is NOT a scam i talked to someone for what seemed an hour about this and they c...

Resolved! SCAMMERS

There seems to be alot of Scammers out there saying they are EE, or other mobile companies. Isnt it about time there was a dedicated hot line or email address that we could report these numbers if they are claiming to be EE. I have tried to report...

WiFi

How can I change my WiFi password I can’t find advance settings

Resolved! Can not enter some website

Hi I trying to use some websites but EE mobile data doesn’t work on some adult websites . How to fix it??

Resolved! Fake email

I received a fake email saying I owed money.

Scam texts coming from -EE-?

Hi, I keep getting texts which look like they're they're from EE but I think might be fake/scam/pfishing texts. I got two last week, and one again today.They start: "Hi [FiJ622], get your fix with 2 hour phone repairs."Then there's some spiel, and th...

Re: Scam emails

Why is the email address for the phishing team not on your website!? So frustrating that company make it so very difficult to communicate!!!

Content Lock Removal and EE inability

Not a new topic, but i have started by trying my app, then going to the store to be referred to Customer services who said they have sorted it, then 3 days later trying the app again, then back to the store to be told that they cant do anything so i ...

Finding my videos on the cloud

Recently I was wrongfully arrested by the police and they seized my smartphone. Just before I was arrested I recorded footage on my smartphone which should be able to prove my innocence, but I have no idea how to access the video without the smartpho...

Resolved! Phone calls

Hi, I'm getting a lot of phone calls that starts with it's a message from the Chinese consulate in English then goes on to say something in Chinese. I have been blocking the number but they keep phoning back on a new number. I should point out it's a...