Security

Discussions around online safety including security and scams

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Sean_D by Former EE Community Manager
  • 12927 Views
  • 4 replies
  • 2 Helpful

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

Sean_D by Former EE Community Manager
  • 8360 Views
  • 0 replies
  • 1 Helpful

New(?) method of scamming people

It appears that scammers are now sending flash SMS messages with links to their scam sites. Yes, flash SMS is a thing, or it used to be about 30 years ago when all phones could do is call and send/receive SMS. What makes is so annoying is that it sho...

Screenshot_20220723-232211_Messages.jpg
grsdev by Expert Contributor
  • 4295 Views
  • 14 replies
  • 7 Helpful

Put

i put 20 pounds on and my internet still doesn't work

Jaira by Visitor
  • 439 Views
  • 1 replies
  • 1 Helpful

Resolved! No product

I don’t have an eye phone I never have I am only pay as you go on eye and it goes on my iPad which is sky but it doesn’t do anything but data for my internet. I have informed many times on phone I don’t have eye and any business accounts isn’t me I d...

Easter competition entry text

I’ve had a text that is supposedly from EE today.  Asking if I want to enter the Easter competition. When clicking on the link it takes me to this link : https://eoi.ee.co.uk/?s_cid=con_ee_eng-mob_ee_mms_easter-t1-30-03-2023  asks me to prove my numb...

davemoss by Investigator
  • 2192 Views
  • 13 replies
  • 1 Helpful

Resolved! Content lock

How do I turn off my content lock on pay as you go?

Tash29 by Visitor
  • 614 Views
  • 1 replies
  • 1 Helpful

Resolved! Senders phone number

Hi all,I received a call yesterday that displayed the senders number 07XXX XXXXXX. I did not answer but wanted to check who was calling me. Truecaller told me it was a genuine EE number so I called back.The elderly Gentleman who answered confirmed he...

Warning

There is someone going around pretending to EE, and emailing people. It  will take you to something that looks like a legit site. They tried to steal over £500 from my bank.   Be careful  [Mod edit: Image rejected as it contained personal informatio...

Screenshot_20230328_184428_Chrome.jpg
LMK_1 by Visitor
  • 582 Views
  • 2 replies
  • 2 Helpful

Email

Read moreRead moreI have received an email stating my payment couldn’t be made - I have not clicked the link as I have checked my account and payments have been successful. I’m thinking it’s a fraudulent email but need to double check.thanks katie  I...

GDPR

How has EE been able to provide my private mobile phone number to the Alert system on April 23rd? This breaks the rules of GDPR????