Security

Discussions around online safety including security and scams

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EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Sean_D by Former EE Community Manager
  • 12054 Views
  • 4 replies
  • 2 Helpful

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

Sean_D by Former EE Community Manager
  • 7803 Views
  • 0 replies
  • 1 Helpful

Odd phone call

Just had a call offering a discount on my EE bill,but the caller id was Mr Dryclean. Is this genuine? I think not,scam maybe?Any thoughts on this?

Talking to a human at EE

After getting hit by a scam earlier this year and managing to speak to human beings I’ve had an email today that ticks the boxes as being real however on my EE app it is telling me the opposite information so I’d like to speak to a human being! **ble...

Mrsmull by Visitor
  • 518 Views
  • 1 replies
  • 0 Helpful

EE digital assistance

  I have today received this sms. I have recently upgraded and everything in the message is factually correct. EE called me to discuss the upgrade this morning and everything had went through fine and have email confirmation of the order already. Fo...

Received an scam Email

Thought I make you all aware. Received this in the mail. Obviously didn’t click the link but came to site, to just be sure As far as I’m aware my last request was closed. Looks pretty genuine

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Resolved! Annoying floating Cyber Security icon

Does anyone know if you can disable the floating icon, please? I can't see the use for it and it is always in the way or obscuring a part of the phone screen.

1eeUser by Investigator
  • 1128 Views
  • 6 replies
  • 3 Helpful

Message from EE

Received a message saying I was moving house and need to contact ee to have continuous service. I am not moving house. 

Possible upgrade scam call

Hi I keep getting calls from 0141 number01420 number 0161 number 02080400292271 ?offering me an early upgrade, after choosing what phone for a security check They want my name & d.o.b.&last bill amount and payment date & Keep insisting I won’t have t...

Hello

Hello how do u unlock content for adults?