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Scam text or not scam text

Pete130
Investigator
Investigator

‎24-07-2023 01:36 PM

I have just received a message from - EE - (previously all messages came from 'EE')

Welcome to EE Peter. Now that you've joined the UK's best network, it's time to enjoy all the benefits included in your plan.

To find out exactly what great benefits you're entitled to here: https://discover.ee.co.uk/u17690v

The details on my plan are slightly wrong and I am wondering if it is from a legitimate EE source, any help please. 

0 Helpful
5 REPLIES 5
Chris_B
EE Community Star
EE Community Star

‎24-07-2023 02:03 PM

@Pete130  Have you just joined EE ? 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
0 Helpful
Pete130
Investigator
Investigator

‎24-07-2023 02:25 PM - edited ‎24-07-2023 02:54 PM

Yes I have and this is the 2nd welcome message I have received but they came from slightly differently identified sources

0 Helpful
Katie_B
EE Community Support Team

‎24-07-2023 04:47 PM

Hi @Pete130. 

When you log in to your My EE account and view your plan details are these the same that are shown on the link?

Katie

0 Helpful
Pete130
Investigator
Investigator
In response to Katie_B

‎24-07-2023 04:54 PM

No the data allowance is different between the account and the link. 

0 Helpful
Katie_B
EE Community Support Team
In response to Pete130

‎24-07-2023 05:08 PM

Thanks for checking @Pete130. 

If this does not match I would recommend reporting this text by forwarding this to 7726. 

Katie

0 Helpful