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Identity Theft fraud

BA151
Investigator
Investigator

‎15-07-2023 09:18 AM

 
0 Helpful
3 REPLIES 3
Northerner
EE Community Star
EE Community Star

‎15-07-2023 09:21 AM

Hi @BA151 

Can you provide a bit more information. 

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
BA151
Investigator
Investigator

‎15-07-2023 09:33 AM

Thanks Knight20001, 

Good to know I'm not alone. Mine also ordered iphone 14

0 Helpful
Leanne_T
EE Community Support Team
In response to BA151

‎15-07-2023 10:10 AM

Hi @BA151 

I am very sorry to hear this has happened.

Please get in touch with our mobile care team on 150, to get this looked into if you have not contacted us already about the additional contract order. 

Thanks. 

Leanne.